Behavior and Limits

Behaviors

Note that alerts on individual tickers are independent of alerts on portfolios and watchlists that contain that ticker. A consequence of this is a ticker can have effectively have multiple tests on the same metric. For example an alert at the ticker level may be for a daily percentage price decrease of 2%, and an alert at the portfolio level could be for a daily percentage decrease of 3%. If the ticker is in the portfolio, it effectively has two alerts set, one for a 2% or greater daily decline and one for a 3% or greater daily decline.

Limits

In order to prevent an overload of received email or text alerts, there are limits that have been imposed on the number of emails and text alerts that will be sent out per day. The limits are as follows:

  • A maximum of 4 text messages can be sent per day.
  • A maximum of 6 email messages can be sent per day.
  • After 3 emails are sent, a delay is put into place.
  • The email delay lasts for 60 minutes, after which emails delivery will resume. However all emails for the rest of the day will be delivered only every 60 minutes.
  • The maximum number of alerts bundled in an email is 10.
  • The maximum number of alerts that will be generated in one day is 250.
  • The maximum number of alerts maintained in the Alerts History tab is 250.